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Legal
Privacy Policy
What data the site and the enquiry process collect, how it is used, how long it is retained, and how to make a request about your information.
Scope
What this policy covers
SITE DATAThe site does not run advertising trackers or third-party marketing cookies. Standard server logging applies for security and performance.
ENQUIRY DATAWhen a request form is submitted, the details provided including any attached drawing are used to evaluate and quote the enquiry.
DRAWINGSTechnical files supplied by a customer are treated as confidential, are used only for the enquiry or order they relate to, and are not disclosed to third parties.
What the data is used for
- Evaluating manufacturability and preparing a quotation
- Technical correspondence about an enquiry or an order
- Issuing documentation such as reports and certificates
- Shipping and customs documentation where an order is placed
- Security and performance monitoring of the site
How long information is kept
| Category | Retention |
|---|---|
| Enquiry without an order | Retained while the enquiry is active, then removed on request |
| Order records | Retained as required for commercial and quality records |
| Technical files | Retained for the duration of the commercial relationship and removed on request |
| Server logs | Short retention period for security purposes |
Requests and contact
- Request access to the information held about you
- Request correction of inaccurate information
- Request deletion where no legal retention duty applies
- Request a confidentiality agreement before sending files
CONTACTPrivacy requests are handled at james@korecera.com.
Where the work is done
Frequently asked
No advertising trackers or third-party marketing cookies are run on this site.
Drawings are treated as confidential technical data. Where they contain personal information, the same request rights apply.
Send the request to the email address on this page. Where a legal retention duty applies, that is explained in the response.